Should you wish to make a complaint in the first instance please contact our Head of Centre, Gillian McDougall or our Lead Practitioner, Debby Cooke in person, on 01631 709888 or enquiries-willowviewnursery@argyll-bute.gov.uk
If a satisfactory conclusion is not reached the parent/carer will be given a complaints form and referred to Argyll and Bute Education Services at Argyll and Bute Council Kilmory, Lochgilphead, Argyll PA31 8RT or you can email complaints@argyll-bute.gov.uk.
Alternatively you can email the Care Inspectorate at concerns@careinspectorate.gov.scot